Valerie R. Ziebron, president
 
Valerie’s background is steeped in the service and parts industry. She got her start in the automotive industry and then expanded into technology, computer, retail, marine and real estate. Her clients have included DaimlerChrysler, General Motors, Shelby American, Yamaha, Eastman Kodak, IPIX, Ruritan, CorrectCraft and many others. She has delivered more than 3,000 presentations domestically and internationally and has worked with more than 500 dealerships to create powerful training courses available in both live and video format. Valerie believes in creating a comfortable and engaging learning environment that focuses on real world solutions.
Valerie’s training mantra is Educate, Motivate, Entertain. She has been presenting and sharing best practices for over 18 years.
 
“It is so nice to get training from someone who’s actually worked in a shop!”—Marcus S.D. Taylor, Barrier Island Marine
 
Valerie is available for public speaking engagements, training events, development and keynotes.
vrz consulting company
Tel: 313.506.8069
Valerie has a wonderful knack for taking complex service challenges and breaking them down into manageable pieces so that people at any level can understand. Her presentation style is easy, clear and never intimidating. She leaves the audience looking forward to the next session with her.
— Phil Dyskow, President of Yamaha Outboard Marine